We welcome all visitors at MoAD and are committed to making our building, exhibitions and events accessible to everyone.

Our Museum Experience team can help you plan your visit and answer any questions you have. Please share your feedback so that we can improve our service and facilities.

A woman and two children walk towards a museum experience officer dressed in a black uniform with a MoAD badge.

Getting here and parking

The Museum of Australian Democracy is located inside Old Parliament House. Free accessible parking and accessible pick-up and drop-off are located at the front of the museum. We are accessible by public transport with several bus stops within 5-10 minutes walk of the building. 

Bus, parking and cycle 


Getting around the building


The entrance to the museum is at the front of the building, up the central staircase and through the glass doors. Here you'll find reception.

For lift access, enter through the doors on either side of the staircase. These doors have signs marked accessible entry. There is step-free access to every level of the museum.

A large staircase leading up a large white building with two banners on either side. One reads 'Democracy DNA' and the other reads 'Behind the Lines'.

Central staircase.

An entrance to a building with large glass double doors with wooden frames. An umbrella stand sits to the right. A black sign says 'Welcome to MoAD'.

Front doors.

Wheelchair access and mobility

Courtesy wheelchairs and strollers are available from reception. Mobility scooters may be used in all areas of the museum.

As a heritage building, Old Parliament House has some small rooms and narrow spaces. These include:

  • Prime Minister’s Suite
  • Speaker’s Suite
  • Country Party Room
  • Australia’s Public Service – for the Government of the Day
  • Parliamentary Broadcasting and ABC Studio

Some areas of House of Representatives and Senate chambers are not accessible to wheelchair users.

PlayUP is wheelchair accessible.

Seating is available in most of our rooms and exhibitions.

Two small steps with red carpet leading into the Senate Chamber with dark wooden furniture positioned in U-shape around a central table.

The Senate Chamber and House of Representatives Chamber have some small steps as you enter. 

Sensory guide

Busy times

The museum is busiest during school holidays and weekends. Throughout the week school groups visit the museum.

The museum is usually quietest from 9-10am and 3-5pm on weekdays. Some areas can be busy and loud, especially King’s Hall and our Behind the Lines exhibition where large groups of people meet.

Quiet spaces

The lounge in HiveMind on the Main floor is a place you can sit and relax. This space is usually quiet.

Ask our Museum Experience Team for help finding quiet spaces. 


Some of our exhibitions are dimly lit. These include:

  • Truth, Power and a Free Press
  • Democracy Are You In?
  • Furnished
  • The Howard Library
  • Writs to Referendums

Colour, shapes and patterns

Our HiveMind exhibition features floor to ceiling patterned installations. Some walls in PlayUP have bright coloured wallpaper and artwork.

A room with green couches, cushions on the floor and books on the bookshelf.
A section of wall in PlayUP with bright colours
2021-05-18 Hive Mind MoAD 2-17

Video and audio 

Some of our exhibitions feature video and audio tracks that play as you enter the room and can be startling. These include:  

  • Truth, Power and a Free Press 
  • Democracy Are You In? 

Many exhibitions feature interactive video screens.

The silhouettes of three people from behind as they stand in front of 3 large video screens in an exhibition.
Four video screens with a person sitting on a stool on each screen. The words integrity, resilience and duty appear above them.

Content advice

Behind the Lines 

This exhibition features cartoons that discuss war, violence, racism and death. There are images of smoking.

Truth Power and a Free Press

This exhibition discusses investigative journalism covering war, sexual abuse, racial discrimination and offshore detention. It also tells stories of journalists who have experienced imprisonment and harassment. Aboriginal and Torres Strait Islander people should be aware that the exhibition contains images of people who have died. 

Toilets and baby change

Accessible toilets are located on the Lower floor and on the Main floor. Baby changing facilities are located on the Lower floor and the Main floor.

Service animals

All service animals are welcome at the museum.

Covid-19 safety

MoAD has a Covid-19 Safety Plan and is implementing measures in line with recommendations from the Australian Government Department of Health and the ACT Government.

Disability Inclusion Action Plan

Our Disability Inclusion Action Plan is our commitment to improving the MoAD experience for all our visitors, staff and volunteers, in line with the Disability Discrimination Act. We aim to provide equal access and enjoyment for everyone who visits our museum.